Terms & Conditions

Copyright

Copyright 2006 – 2012, Sure Products Pty Ltd, All Rights Reserved. Sure Products Pty Ltd shall enforce its rights concerning this website in the event of any interference, infringement or contravention of its rights, title or interests in any aspect of this website. This website is protected under the copyright laws of Australia and other countries. Unless otherwise specified, no person has permission to download, display, post, record, mirror, duplicate, copy, retransmit, redistribute, commercially exploit, reproduce or republish any part or aspect of this website in any form, or any information found at this website, by any means whatsoever, whether by electronic, mechanical, recording, photocopying, photographic means or otherwise.

The symbols ® and TM designate Australian registered trademarks and unregistered trademarks respectively. Sure Products pty Ltd  has additional trademarks and service marks, registered and unregistered, in other countries. Nothing on this website shall be construed as conferring any license under any of Sure Products or any other person’s intellectual property rights, whether expressly, by interference, by implication, or otherwise.

Customer Service

Terms & Conditions

Welcome to Sure Products Terms and Conditions page. Please read through the following information before you place an order as by placing this order, you are bound by the Terms and Conditions set out below. Sure Products reserves the right to update these details at any time and will notify you by updating the information on this page.

Disclaimer

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. This website may include inaccuracies or typographical errors. Sure products Pty Ltd  and any other persons involved in the management of this website may make changes in the products and prices described in this website, and to the content of this website, at any time without notice. Sure products shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an “as is” basis and is entirely at your own risk.

Unless otherwise agreed to in writing by Sure Products, the contents of this website and all goods that may be provided in any connection with this website are provided “as is”, and are for consumer end use only, and all express or implied conditions, representations and warranties, including any implied warranty of merchantability, for a particular purpose, or non-infringement, are denied and disclaimed, except to the jurisdiction. Except as otherwise expressly agreed, Sure Products  makes no representations, warranties, covenants or guaranties as to the quality, suitability, truth, accuracy or completeness of any of the contents of this website, or any goods that may be provided or sold in any connection with this website. Any representations, warranties or covenants with respect to any goods referred to in this website shall be subject to, governed by, and as stated in the applicable contract governing the provision of same.

In connection with your viewing and use of this website, except for any commercial transactions that may be undertaken in connection with this website, Sure products  shall not be liable for any damages, harm, liability, loss, cost, expense, or injury suffered in any connection with this website whatsoever, including as a result of using, accessing, copying, or downloading any part of this website’s content. In no event shall Sure products be liable for any direct, indirect, special, incidental, or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises, whether for breach of contract, or in tort, negligence, equity, or otherwise even if Sure Products has been previously advised of the possibility of such damage.

You agree to have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the website and will not make a claim against Sure Products for lost data, re-run time, data corruption, communication interception, inaccurate output, work delays or lost profits resulting from any use of this website.
You agree to hold Sure Products absolutely harmless from, and you covenant not to take any action against Sure products for, any claims based on using this website.

Burn Time and dimensions

Actual burn time of our candle products depends on a number of ambient factors therefore the times given are approximate. All product dimensions are to the nearest mm and are subject to change without notice. The area of protection stated in this website created by our candles also depends on a number of factors and therefore are an approximation.

Candle safety, frequently asked questions and hints and tips

Candle safety is extremely important. We recommend that you read our safety guide before you use your new candle. We also have a Candle Care and Safety Guide to help you look after your new candle.